The Tepa Companies’ privacy policy covers collecting and using personal information that Tepa may collect any time you interact with Tepa when visiting our website, purchasing our services, or calling our sales or support associates. Please take a moment to read the following policies to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the data and how we safeguard your personal information.
Why We Collect Personal Information
Collecting personal information enables s us to give you convenient access to our services and focus on categories of most significant interest to you. In addition, your personal information helps us keep you posted on our latest announcements, special offers and events.
What Information We Collect
There are several situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re submitting an online form. We will collect relevant personal information, like your name, mailing address, phone number, email address and contact preferences. We collect information for market research purposes — such as your occupation and what services you’re interested in — to understand our customers better and thus provide more valuable service. We also collect information regarding customer activities on our website to help us determine how best to provide helpful information and understand which parts of our websites and internet services are most interesting to them.
When We Disclose Your Information
Tepa takes your privacy very seriously. Tepa does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Tepa Companies group nationally, which will safeguard it under Tepa’s privacy policy. There are also times when it may be advantageous for Tepa to make certain personal information about you available to companies with whom Tepa has a strategic relationship or that perform work for Tepa to provide services to you on our behalf. These companies are obligated to protect your personal information in accordance with Tepa’s policies.
We may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that disclosure is necessary for national security, law enforcement or other issues of public importance.
How We Protect Your Personal Information
Tepa takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your data when you are on the internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Cookies and Other Technologies
Tepa’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going and how much time they spend there. We also use cookies and other technologies to ensure that our online advertising brings customers to our services, to study traffic patterns on our website, to make it even more rewarding and to study the effectiveness of our customer communications. We also utilize cookies to customize your experience and provide greater convenience each time you interact with us.
Like most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements and gather demographic information about our user base. Tepa will not use the information collected to market directly to that person.
In some of our email messages, we use a “click-through URL” linked to content on Tepa’s website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. Avoid clicking text or graphic links in the email if you prefer not to be tracked.
Our Commitment to Your Privacy
Tepa’s website has links to the sites of other companies. Tepa is not responsible for their privacy practices, and we encourage you to learn about the privacy policies of those companies.
